Terms and Conditions

Effective Date: July 24, 2025

Welcome to Samrat Sweets. These Terms and Conditions govern your use of our website www.samratsweets.com and our services. By accessing or using our website, you agree to abide by these terms.

1. General

  • Samrat Sweets reserves the right to update or modify these terms at any time without prior notice.

  • Continued use of the website after changes indicates acceptance of the updated terms.

2. Use of Website

  • You agree to use the website for lawful purposes only.

  • Unauthorized use or modification of content is prohibited.

  • We reserve the right to deny service to anyone for any reason at any time.

3. Product Information

  • All products are subject to availability.

  • Product images are for illustrative purposes and may vary slightly.

  • We make every effort to ensure accurate pricing and descriptions.

4. Orders and Payments

  • Orders can be placed via the website or app.

  • Payments are processed through secure third-party gateways.

  • We reserve the right to cancel or refuse any order at our discretion.

5. Shipping & Delivery

  • Deliveries are handled via trusted logistics partners like Shiprocket.

  • Estimated delivery timelines are provided at checkout but may vary due to circumstances beyond our control.

6. Cancellations and Refunds

  • Orders once placed cannot be canceled if already processed or dispatched.

  • Refunds will be issued only in case of defective or incorrect items, subject to verification.

  • Contact us within 24 hours of delivery to raise a claim.

7. Intellectual Property

  • All content, logos, graphics, and trademarks are the property of Samrat Sweets.

  • You may not reuse or reproduce any material without written permission.

8. Limitation of Liability

  • We are not liable for any direct or indirect loss arising from the use of our services.

  • We do not guarantee uninterrupted or error-free service.

9. Governing Law

  • These terms are governed by the laws of India and subject to jurisdiction in Gurgaon, Haryana.

10. Contact Us

For any questions regarding these terms, contact us at:

Samrat Sweets
4 DAKSHIN MARG, DLF PHASE-2, GURGAON,
Gurgaon, Haryana, 122001
? +91 9810466154
? support@samratsweets.com
? www.samratsweets.com

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